Now live on PMS marketplaces
Now live on PMS marketplaces
Email booking automation for hotels
Automate email inquiries, bookings, changes and more. Stay in control with one-click staff approvals.
What
What
What
The AI inbox for reservation teams
Instead of manually checking availability, updating PMS, and replying to every email, Lobby automates the entire email reservation workflow.
Auto-data entry in PMS
Lobby writes reservations, blocks, and changes directly into your PMS—no manual entry, no errors.
Auto-data entry in PMS
Lobby writes reservations, blocks, and changes directly into your PMS—no manual entry, no errors.
Auto-data entry in PMS
Lobby writes reservations, blocks, and changes directly into your PMS—no manual entry, no errors.
AI drafting
Lobby prepares and sends branded, personalized replies for every inquiry, using your knowledge base, templates and tone.
AI drafting
Lobby prepares and sends branded, personalized replies for every inquiry, using your knowledge base, templates and tone.
AI drafting
Lobby prepares and sends branded, personalized replies for every inquiry, using your knowledge base, templates and tone.
Customizable workflows
We tailor our default setups to your reservation process and quotation logic.
Customizable workflows
We tailor our default setups to your reservation process and quotation logic.
Customizable workflows
We tailor our default setups to your reservation process and quotation logic.
Purpose-built UI
Unified ticketing, email, and reservation data—complete with auto-triage, staff approvals, dashboard and more.
Purpose-built UI
Unified ticketing, email, and reservation data—complete with auto-triage, staff approvals, dashboard and more.
Purpose-built UI
Unified ticketing, email, and reservation data—complete with auto-triage, staff approvals, dashboard and more.
Onboarding
Onboarding
Onboarding
How it works
How it works
A simple onboarding process requiring just 1 hour of your time to start automating your emails.
1. Onboarding form
Fill out a short onboarding form to help our team understand your hotel's setup, goals, and workflows.
2. Clarity call
Meet with a Lobby Implementation Specialist to walk through how Lobby will handle your reservation emails and workflows.
3. Training and launch
We take 3 days to set up Lobby. Once ready, it starts processing your emails, suggests replies and workflows, and learns from your team's edits.
1. Onboarding form
Fill out a short onboarding form to help our team understand your hotel's setup, goals, and workflows.
1. Onboarding form
Fill out a short onboarding form to help our team understand your hotel's setup, goals, and workflows.
2. Clarity call
Meet with a Lobby Implementation Specialist to walk through how Lobby will handle your reservation emails and workflows.
2. Clarity call
Meet with a Lobby Implementation Specialist to walk through how Lobby will handle your reservation emails and workflows.
3. Training and launch
We take 3 days to set up Lobby. Once ready, it starts processing your emails, suggests replies and workflows, and learns from your team's edits.
3. Training and launch
We take 3 days to set up Lobby. Once ready, it starts processing your emails, suggests replies and workflows, and learns from your team's edits.
1. Onboarding form
Fill out a short onboarding form to help our team understand your hotel's setup, goals, and workflows.
1. Onboarding form
Fill out a short onboarding form to help our team understand your hotel's setup, goals, and workflows.
2. Clarity call
Meet with a Lobby Implementation Specialist to walk through how Lobby will handle your reservation emails and workflows.
2. Clarity call
Meet with a Lobby Implementation Specialist to walk through how Lobby will handle your reservation emails and workflows.
3. Training and launch
We take 3 days to set up Lobby. Once ready, it starts processing your emails, suggests replies and workflows, and learns from your team's edits.
3. Training and launch
We take 3 days to set up Lobby. Once ready, it starts processing your emails, suggests replies and workflows, and learns from your team's edits.
Integrations
Integrations
Integrations
Connect Lobby to your tech stack
Connect Lobby to your tech stack
Connect Lobby to your tech stack
PMS
PMS
PMS
Email & communication
Email & communication
Email & communication
Sales & catering
Sales & catering
Sales & catering
CRM
CRM
CRM
Custom integration
Custom integration
Custom integration
Results
Results
Results
Turn your inbox into a booking machine
Turn your inbox into a booking machine
+19
Minutes saved per group booking
+19
Minutes saved per group booking
+19
Minutes saved per group booking
30
Seconds to respond to booking inquiries
30
Seconds to respond to booking inquiries
30
Seconds to respond to booking inquiries
20+
Languages supported
20+
Languages supported
20+
Languages supported
24/7
Answering to requests
24/7
Answering to requests
24/7
Answering to requests
FAQ
FAQ
FAQ
How much does Lobby cost?
Pricing is based on factors like the number of rooms. Contact us with your details, and we’ll provide a proposal designed specifically for you.
How can I try it out before commiting?
You can try it out by choosing the monthly subscription option. This gives you full access and allows you to cancel at any time if it does not meet your expectations. This way, you can test the service without any long-term commitment.
What kind of customer support does Lobby provide?
We provide a dedicated chat channel for real-time assistance, and you’ll also have direct WhatsApp access to one of our co-founders. Our approach mirrors the premium service you offer your guests.
How does Lobby ensure the security and privacy of personal data?
We follow industry best practices for data security, ensuring your information remains safe and confidential. Importantly, none of your business data is used to train any third-party AI model providers.
Can we connect our internal tools?
Absolutely! We’re happy to work with you to create custom integrations to ensure you can fully leverage Lobby’s automation capabilities.
How much does Lobby cost?
Pricing is based on factors like the number of rooms. Contact us with your details, and we’ll provide a proposal designed specifically for you.
How can I try it out before commiting?
You can try it out by choosing the monthly subscription option. This gives you full access and allows you to cancel at any time if it does not meet your expectations. This way, you can test the service without any long-term commitment.
What kind of customer support does Lobby provide?
We provide a dedicated chat channel for real-time assistance, and you’ll also have direct WhatsApp access to one of our co-founders. Our approach mirrors the premium service you offer your guests.
How does Lobby ensure the security and privacy of personal data?
We follow industry best practices for data security, ensuring your information remains safe and confidential. Importantly, none of your business data is used to train any third-party AI model providers.
Can we connect our internal tools?
Absolutely! We’re happy to work with you to create custom integrations to ensure you can fully leverage Lobby’s automation capabilities.
How much does Lobby cost?
Pricing is based on factors like the number of rooms. Contact us with your details, and we’ll provide a proposal designed specifically for you.
How can I try it out before commiting?
You can try it out by choosing the monthly subscription option. This gives you full access and allows you to cancel at any time if it does not meet your expectations. This way, you can test the service without any long-term commitment.
What kind of customer support does Lobby provide?
We provide a dedicated chat channel for real-time assistance, and you’ll also have direct WhatsApp access to one of our co-founders. Our approach mirrors the premium service you offer your guests.
How does Lobby ensure the security and privacy of personal data?
We follow industry best practices for data security, ensuring your information remains safe and confidential. Importantly, none of your business data is used to train any third-party AI model providers.
Can we connect our internal tools?
Absolutely! We’re happy to work with you to create custom integrations to ensure you can fully leverage Lobby’s automation capabilities.
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